Privacy policy

This Privacy Policy describes how rothysb.shop collects, uses, discloses, stores, and protects personal information when you visit our website, use our services, communicate with us, create an account, or make a purchase.

In this Privacy Policy, “rothysb.shop,” “we,” “us,” and “our” refer to rothysb.shop. “You” and “your” refer to any visitor, customer, or other individual whose personal information we process.

By accessing or using rothysb.shop, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

We may collect information that you provide when you:

• Browse or purchase products;

• Create or manage a customer account;

• Add products to your cart;

• Complete checkout;

• Contact customer support;

• Request a return, refund, cancellation, or exchange;

• Subscribe to marketing communications;

• Submit a product review or other content;

• Participate in a survey, promotion, or customer service interaction.

This information may include:

• Full name;

• Billing address;

• Shipping address;

• Email address;

• Telephone number;

• Account login information;

• Order and transaction details;

• Products viewed, purchased, returned, or exchanged;

• Delivery instructions;

• Marketing preferences;

• Customer service communications;

• Reviews, photographs, comments, or other content you submit;

• Information necessary to investigate fraud, payment disputes, damaged-item claims, or policy violations.

Payment Information

When you make a purchase, payment information is processed through Shopify and the applicable payment service providers.

Depending on the payment method used, payment information may include:

• Credit or debit card details;

• Billing information;

• Payment account identifiers;

• Transaction authorization information;

• Payment status;

• Fraud-prevention information.

rothysb.shop generally does not receive or store complete payment card numbers. Payment details are handled by Shopify and authorized payment processors in accordance with their own privacy and security practices.

Information Collected Automatically

When you visit or interact with rothysb.shop, we, Shopify, and our service providers may automatically collect certain information through cookies, pixels, tags, software development kits, log files, and similar technologies.

This information may include:

• Internet Protocol address;

• Browser type and version;

• Device type;

• Operating system;

• Device identifiers;

• Language preferences;

• Approximate location derived from an IP address;

• Referring website;

• Pages viewed;

• Products viewed or added to a cart;

• Search terms;

• Links clicked;

• Date and time of visits;

• Session duration;

• Checkout activity;

• Purchase activity;

• Advertising interactions;

• Website performance and error information.

Information From Third Parties

We may receive personal information from third parties, including:

• Shopify;

• Payment processors;

• Shipping carriers;

• Fulfillment and warehouse providers;

• Fraud-prevention and security providers;

• Analytics providers;

• Advertising and marketing platforms;

• Social media platforms;

• Customer service providers;

• Business and technology partners.

The information received may include contact details, order information, payment status, delivery status, website activity, advertising interactions, fraud-risk indicators, and information used to provide or improve our services.

2. How We Use Personal Information

We may use personal information for the following purposes:

Providing Products and Services

We use personal information to:

• Process and fulfill orders;

• Process payments;

• Confirm purchases;

• Provide order updates;

• Arrange shipping and delivery;

• Manage customer accounts;

• Process returns, refunds, exchanges, and cancellations;

• Respond to customer questions;

• Provide customer support;

• Maintain records of transactions.

Communicating With You

We may use personal information to:

• Send order confirmations;

• Send shipping and delivery notifications;

• Respond to inquiries;

• Provide return or refund instructions;

• Notify you about account or service changes;

• Send security or fraud alerts;

• Provide other transactional communications.

Marketing and Advertising

Subject to applicable law and your preferences, we may use personal information to:

• Send promotional emails or messages;

• Recommend products;

• Personalize website content;

• Measure advertising performance;

• Build or identify advertising audiences;

• Display advertisements that may be relevant to your interests;

• Evaluate customer engagement with marketing campaigns.

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages. Even after opting out of marketing, you may continue to receive transactional messages relating to your orders, account, or customer service requests.

Improving Our Website and Services

We may use personal information to:

• Understand how visitors use our website;

• Analyze website traffic and customer behavior;

• Improve website functionality;

• Improve product selection and customer service;

• Diagnose technical problems;

• Conduct internal research and reporting;

• Test new features;

• Measure the effectiveness of promotions and advertisements.

Security and Fraud Prevention

We may use personal information to:

• Authenticate users;

• Protect customer accounts;

• Detect suspicious transactions;

• Prevent fraud, abuse, theft, and unauthorized activity;

• Investigate payment disputes and chargebacks;

• Enforce our policies and terms;

• Protect our rights, customers, business, and service providers.

Legal and Compliance Purposes

We may use personal information to:

• Comply with applicable laws and regulations;

• Respond to lawful requests from courts, regulators, and law-enforcement authorities;

• Maintain tax, accounting, transaction, and compliance records;

• Establish, exercise, or defend legal claims;

• Protect the rights, safety, and property of rothysb.shop and others.

3. Cookies and Similar Technologies

rothysb.shop and its service providers may use cookies and similar technologies to operate the website, remember your preferences, understand website usage, improve performance, prevent fraud, and support advertising.

Cookies may include:

Essential Cookies

These cookies are necessary for core website functions, including:

• Maintaining shopping-cart contents;

• Processing checkout;

• Remembering privacy preferences;

• Supporting secure account access;

• Preventing fraudulent activity.

Disabling essential cookies may prevent parts of the website from functioning correctly.

Analytics and Performance Cookies

These cookies help us understand:

• How visitors use the website;

• Which pages and products are popular;

• Whether errors occur;

• How website performance can be improved.

Functional Cookies

These cookies may remember:

• Language settings;

• Region preferences;

• Account preferences;

• Previously viewed products;

• Other choices that improve your browsing experience.

Advertising Cookies and Pixels

Advertising technologies may be used to:

• Measure advertising performance;

• Understand whether you interacted with an advertisement;

• Personalize marketing;

• Display advertisements based on website activity;

• Limit how often an advertisement is shown;

• Build advertising audiences.

You may be able to manage non-essential cookies through the cookie banner or privacy controls available on rothysb.shop. You may also control cookies through your browser settings. Blocking certain cookies may affect website functionality.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy.

Shopify

Our store is hosted and powered by Shopify. Shopify processes personal information to provide website hosting, checkout, payment, analytics, security, fraud-prevention, and related e-commerce services.

Your information may be processed by Shopify in accordance with Shopify’s own privacy terms and data-processing practices.

Payment Providers

We may disclose transaction information to banks, card networks, payment gateways, digital-wallet providers, and fraud-prevention services to process payments, issue refunds, investigate disputes, and prevent unauthorized transactions.

Fulfillment and Delivery Providers

We may disclose information such as your name, shipping address, telephone number, email address, order details, and delivery instructions to:

• Warehouses;

• Fulfillment providers;

• Shipping carriers;

• Logistics companies;

• Customs or import service providers;

• Delivery partners.

Service Providers

We may use service providers that assist with:

• Website hosting;

• Information technology;

• Cloud storage;

• Customer support;

• Email delivery;

• Marketing;

• Analytics;

• Advertising;

• Fraud prevention;

• Data security;

• Accounting;

• Legal compliance.

These providers may process personal information only as reasonably necessary to provide services to us, subject to applicable contractual and legal requirements.

Advertising and Analytics Partners

We may disclose or make available certain website activity, device information, cookie identifiers, and purchase information to advertising and analytics partners.

Under certain United States state privacy laws, some advertising-related disclosures may be considered a “sale,” “sharing,” or use for “targeted advertising,” even when no money is exchanged.

Where required by applicable law, you may opt out through the privacy controls or data-sharing opt-out page available on rothysb.shop, through a legally recognized browser-based opt-out preference signal, or by contacting us at info@rothysb.shop.

Legal Authorities and Protection of Rights

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law;

• Respond to a subpoena, court order, warrant, or lawful government request;

• Enforce our Terms of Service or other policies;

• Investigate fraud, abuse, security incidents, or illegal activity;

• Protect the rights, safety, and property of rothysb.shop, our customers, or others.

Business Transactions

If rothysb.shop is involved in a merger, acquisition, financing, reorganization, sale of assets, insolvency, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

5. Shopify’s Role

Because rothysb.shop operates through Shopify, Shopify may collect and process information about your interactions with our store.

Shopify may process information for purposes that include:

• Hosting and operating the storefront;

• Providing checkout services;

• Processing transactions;

• Detecting fraud and security threats;

• Providing analytics;

• Improving Shopify services;

• Supporting merchant and customer services;

• Enabling advertising or network-based features where configured.

Shopify’s processing may occur independently from processing controlled by rothysb.shop. You should review Shopify’s consumer privacy information for additional details about how Shopify processes personal information.

6. Targeted Advertising, Sale, and Sharing

We do not sell personal information in the traditional sense of exchanging customer lists for direct monetary payment.

However, we may use advertising, analytics, and social media services that collect or receive website activity and device information. Depending on the applicable state privacy law, this activity may be classified as:

• Selling personal information;

• Sharing personal information;

• Processing personal information for targeted advertising.

Where applicable, you may request to opt out of these activities.

Available opt-out methods may include:

• Using the cookie banner on rothysb.shop;

• Using the data-sharing opt-out or “Your Privacy Choices” page available on rothysb.shop;

• Enabling a legally recognized opt-out preference signal in your browser;

• Emailing info@rothysb.shop.

We do not knowingly sell or share the personal information of individuals under 16 years of age for targeted advertising purposes.

7. United States State Privacy Rights

Depending on your state of residence and subject to applicable legal requirements and exceptions, you may have the right to:

• Confirm whether we process your personal information;

• Access personal information we maintain about you;

• Request correction of inaccurate personal information;

• Request deletion of personal information;

• Obtain a portable copy of certain personal information;

• Opt out of the sale of personal information;

• Opt out of the sharing of personal information;

• Opt out of targeted advertising;

• Request limits on certain uses of sensitive personal information;

• Withdraw consent where processing is based on consent;

• Appeal a decision concerning a privacy request;

• Receive equal service and pricing without unlawful discrimination for exercising privacy rights.

These rights are not absolute. We may deny or limit a request when permitted by law, including when information must be retained to complete a transaction, detect fraud, comply with legal obligations, protect legal rights, or maintain security.

8. California Privacy Notice

This section applies to California residents to the extent the California Consumer Privacy Act and related regulations apply to rothysb.shop.

During the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers, such as names, email addresses, telephone numbers, IP addresses, billing addresses, and shipping addresses;

• Customer-record information, such as contact and payment-related information;

• Commercial information, such as products purchased, viewed, returned, or considered;

• Internet or electronic activity, such as browsing activity, search history, website interactions, and advertising interactions;

• Approximate geolocation information derived from an IP address;

• Audio, visual, or electronic information submitted during customer support interactions;

• Inferences derived from shopping activity or preferences;

• Sensitive personal information, such as account login credentials and payment information, where applicable.

We collect and use these categories for the business and commercial purposes described in this Privacy Policy.

We may disclose these categories to:

• Shopify;

• Payment processors;

• Fulfillment providers;

• Shipping carriers;

• Technology providers;

• Customer service providers;

• Analytics providers;

• Advertising partners;

• Fraud-prevention providers;

• Professional advisers;

• Government or regulatory authorities where legally required.

California residents may have the right to request access, correction, deletion, and information about our collection and disclosure practices. They may also have the right to opt out of the sale or sharing of personal information and to limit certain uses of sensitive personal information.

We do not use sensitive personal information to infer characteristics about customers except as permitted or necessary to provide requested services, process payments, maintain security, prevent fraud, or comply with law.

9. Exercising Your Privacy Rights

To submit a privacy request, contact:

Email: info@rothysb.shop

Please state the type of privacy request you are making and provide sufficient information for us to identify the relevant records.

To protect your privacy and security, we may need to verify your identity before completing a request. Verification may require confirmation of information associated with your account or order.

We will use information submitted for verification only to evaluate and process the request.

You may use an authorized agent to submit a request where permitted by law. We may require evidence that the agent is authorized to act on your behalf and may also ask you to verify your identity directly.

We will respond within the time required by applicable law. Where permitted, we may extend the response period and will notify you of the reason for the extension.

10. Appeals

Where applicable state law grants a right to appeal, you may appeal the denial of a privacy request by emailing info@rothysb.shop.

Your message should include:

• Your name;

• The original privacy request;

• The date of our decision;

• The reason you believe the decision should be reconsidered.

We will review the appeal and respond as required by applicable law.

11. Opt-Out Preference Signals

Where required by applicable law and supported by our website technology, rothysb.shop may recognize legally valid browser-based opt-out preference signals, including Global Privacy Control.

An opt-out signal generally applies to the browser and device from which it is sent. You may need to enable the signal separately on each browser or device you use.

12. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no universally accepted standard governing all Do Not Track signals, our website may not respond to every Do Not Track request.

Where required by applicable law, we will process legally recognized opt-out preference signals as described above.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide products and services;

• Fulfill orders;

• Maintain customer accounts;

• Process returns and refunds;

• Resolve customer service matters;

• Prevent fraud and abuse;

• Maintain transaction and accounting records;

• Comply with tax, legal, and regulatory requirements;

• Establish, exercise, or defend legal claims;

• Enforce our agreements and policies.

Retention periods vary depending on the type of information, the purpose for which it was collected, legal requirements, and operational needs.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.

14. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, transmission method, or storage system is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account or personal information has been compromised.

Do not send complete payment card details, account passwords, or other highly sensitive information by email.

15. International Data Transfers

rothysb.shop, Shopify, and our service providers may process or store personal information in the United States, Canada, and other countries where service providers operate.

Privacy and data-protection laws in those countries may differ from the laws in your state or country of residence.

Where required, appropriate safeguards may be used to protect personal information transferred across borders.

16. Children’s Privacy

rothysb.shop is intended for a general audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact info@rothysb.shop so that we can investigate and take appropriate action.

Individuals who are not legally able to enter into a binding contract should use our services only with the involvement and consent of a parent or legal guardian.

17. Third-Party Websites and Services

rothysb.shop may contain links to websites, applications, social media platforms, or services operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, or content practices of third parties. This Privacy Policy does not apply to information collected independently by those third parties.

You should review the privacy policies of third-party websites and services before providing personal information.

18. User-Generated Content

If you submit reviews, comments, photographs, testimonials, or other content for public display, that information may be visible to other visitors.

Do not include confidential, payment, identity, or other sensitive personal information in publicly submitted content.

19. Email and Marketing Preferences

You may unsubscribe from promotional emails by clicking the unsubscribe link included in a marketing message.

Opting out of promotional communications does not prevent us from sending non-promotional messages, including:

• Order confirmations;

• Shipping updates;

• Account notices;

• Customer service responses;

• Security alerts;

• Policy or service notices.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business practices;

• Website features;

• Shopify services;

• Technology;

• Legal or regulatory requirements;

• The service providers we use.

The revised policy will be posted on rothysb.shop with an updated “Last Updated” date.

Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

21. Contact Us

For questions, concerns, complaints, or privacy-rights requests relating to this Privacy Policy or our handling of personal information, contact:

rothysb.shop
Email: info@rothysb.shop

Please include sufficient details for us to understand and respond to your request. Do not include complete payment card numbers, passwords, or other unnecessary sensitive information in your email.